The Business of Hospitality Podcast

The Business of Hospitality Podcast

Hosted by: James O'Connell

The Business of Hospitality Podcast gives owners real world insights into what it takes to build a successful & sustainable hospitality business. These episodes feature interviews with some of the industry's...

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Episodes

Episode 15 - Interview with Justin Clark, VP at Mr Yum

In Episode 15, I talk to Justin Clark, VP, Partnerships at Mr Yum . Justin is industry expert in the areas of CRM marketing, QR code ordering and F&B tech. In this episode we discuss the importance and power of...
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Episode 14 - Interview with Paul Wilson from Chomp

In Episode 14 I talk to Paul Wilson, CEO & co-founder of Chomp. Paul is an industry leader in the food safety space and he and his outstanding team have created New Zealand’s leading food safety software. In this...
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Episode 13 - Interview with Olivia Hale from Digital Influence

In Episode 13 I talk to Olivia Hale, Partner & Client Services Manager at Digital Influence. Olivia is an expert in Digital Marketing and in this podcast we pick her brains as to the best strategies for a...
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Episode 12 - Interview with Richard McLeod from Loaded

In Episode 12 I talk to Richard McLeod, CEO of Loaded Richard is one of the smartest guys in the hospitality industry and it was great to get this time to chat about the industry and gain his valuable...
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Episode 11 - Measure employee performance & improve your results.

In this episode we look at why creating a culture of performance is needed to improve results. Measuring performance is critical to a clear and successful working relationship with all your employees. Employees need...
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Episode 10 - Interview with Bert Haines from Future Hospitality Group

In Episode 10 I talk to Bert Haines, Director and General Manager of Future Hospitality Group in Queenstown. Bert and James Ace have created one of the most respected hospitality groups in the country. The company won...
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Episode 9 - Financial planning to improve your profit

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Episode 8 - Interview with Leon Magowan-Wilson, Co-founder of Epic Hospitality

In Episode 8 I talk to Leon Magowan-Wilson, Co-founder of Epic Hospitality in Wellington and hear about what it takes to lead a successful multi-site hospitality company. Leon tells the story of the early days and...
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Episode 7 - Interview with Seb Burke from Blue Lake Eatery

In Episode 7 I talk to Sebastian (Seb) Burke from the Blue Lake Eatery & Bar (Tekapo) and Burkes Brewing Company. Seb’s a numbers guy - in this episode we hear how he and his team took the restaurant from 4% to 20...
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Episode 6 - Interview with Fraser Carson from Perky's in Queenstown

In Episode 6 I talk to Fraser Carson from Perky’s in Queenstown and hear about his journey from Scotland to New Zealand and Manager to Co Owner. Fraser shares the steps the company has taken to improve the numbers,...
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Episode 5 - Interview Damien McDowell from Wynyard Pavilion

In Episode 5 I talk to Damien McDowell from Wynyard Pavilion and hear about his journey from a 90 hour week co owner, to a leader of one of the most innovative hospo businesses in New Zealand. Damien shares his...
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Episode 4 - Interview with Helen Turnbull from 50/50 restaurant

In Episode 4 I talk to Helen Turnbull (Owner of 50-50 restaurant) and hear about her incredible career as an international chef and journey to successful business owner. Helen shares how she focused on growing her...
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