A message from THC Founder James O'Connell:

Thank you for visiting our website.

I'm a long-serving business coach & educator who's spent 35 years in hospitality industry. Along with education, the hospitality industry is the most 'front-line' of all industries, and here at 'The Hospitality Company' we fully engage with everything that shapes the frontline experience for owners, managers, employees, AND the guest.     

I'm proud to have engaged with such a vibrant industry for three decades. 'Hospitality' is a complex and sometimes unforgiving industry, and yet the variable and demanding work is especially satisfying when performed well.

I founded 'The Hospitality Company' (THC) to help educate and hold key-stakeholders accountable to the practical steps required to make their aspirations a daily reality.

Our team of expert coaches focus on measurable results for ALL stakeholders in each and every business we work with. We emphasise alignment between various business interests within the one business.  

We have built THC to offer 1:1 Hospitality Business Coaching, Management Coaching & Group Coaching. Fast-paced, ever-changing businesses require flexible PD options that cater to different budgets. Our coaching & training seeks to teach best practice for those who love the industry and for those who wish to push themselves, their careers, and their businesses further towards excellence.

We'd love to support you with the growth of your people & business. 

Regards

James O'Connell

Founder

What does 'The Hospitality Company' do?

The Hospitality Company offers industry-leading hospitality business coaching to food & beverage businesses across New Zealand, Australia, the UK & Ireland.

Our coaching programs are designed to teach 'business best practice' and are continuously updated to provide results-driven learning.

Our coaching supports:

• Owners who seek a more successful and sustainable business.
• Managers who seek to develop their management and leadership skills & experience.