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Online Courses 

Available Courses 

The Hospitality Excellence Course 101

This course helps staff to understand the difference between service and hospitality. The course explores  how hospitality is critical to delivering a great guest experience and how to deliver great service in a food & beverage environment.

$65.00 NZD

Delivery Great Service 101

This course teaches our three keys steps to delivering great service in the food & beverage industry.

$65.00 NZD

The Business of Hospitality 101

This course will teach staff the key aspects of what it takes to build a successful hospitality business.

$65.00 NZD

OBM - An Employee Guide

This course has been designed to help new employees understand what open book management is and how to get involved in the weekly huddle. 

$65.00 NZD

The Financial Planning & Leadership Course

Your team has a huge effect every day on the critical numbers, so you get them involved. A course to teach Owners how to run Open Book Management in their business. X3 lessons

$250.00 NZD

The People & Culture Course

This course will help you create a People & Culture Plan to attract, train and grow excellent employees. In today's challenging business environment, winning the race to talent is critical to success. X5 Lessons  

$250.00 NZD

The Feedback Course

This course teaches managers and owners how to give effective feedback to staff.

$250.00 NZD

The Hospitality Sales & Marketing Course

This course had been designed to help owners and managers understand the key S&M activities to drive top line growth.

$250.00 NZD

The Sales Mix Course

This course helps owners, managers and frontline employees understand the approach needed to review the performance of food and beverage menu items.

$125.00 NZD

Implementing Loaded Stock

This course is designed to help all users of Loaded set up their stock module and improved cost of goods in their business.

$250.00 NZD

Loaded Wage Management

The Loaded Wage Management Course is designed as a hands-on guide to help you set up, apply and analyse your wage management using Loaded’s software.

$250.00 NZD

The Kitchen Management Course

The Kitchen Management Course is designed as an immersive and detailed guide to help you learn how to run great numbers in your kitchen.

$250.00 NZD

The Manager's Coaching Course

The course has been created to help managers understand the system and approach for coaching employees to improved performance.

$125.00 NZD

The Hospitality Management Academy

A course to help managers understand the critical role they play and how they can help to improve the business, its profits, and the team culture. The Academy is designed for Front of House, Kitchen Managers, and Team Leaders. X20 Lessons

$550.00 NZD

The Business of Hospitality Course

The leading online course for all hospitality business owners who feel enthusiastic about improving the performance of their team and their business. X20 lessons

$595.00 NZD