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The Plate to Profit Business Program

This 1:1 Hospitality Business Coaching Program is designed to help F&B owners achieve a Net Operating Profit of 15% or more within 12 to 24 months.

The Plan

"Show me the plan, and I'll show you how successful you'll be."

In the complex and competitive world of cafés, restaurants, and bars, we believe the planning stage is where results are made, or lost, in the F&B industry. Putting strong systems and processes in place takes time and can be super stressful: diagnosing issues, researching solutions, designing workflows, implementing changes, and reviewing performance. On the Plate to Profit Business Coaching Program, your THC coach will help you every step of the way.

The program starts by working alongside you to identify your vision and goals for your business. Then we look at the bottlenecks, pain points, and frustrations in your operation, from the back office to the kitchen to the front of house. Following this piece of work, you and your THC Coach will help you map out a clear, strategic and action-focused plan that will be revisited every month in one of your regualar your coaching, so you know exactly what to focus on and avoid going in circles.

These plans will focus on what will make the biggest difference first, building a strong operational and financial foundation that supports long-term success, instead of racing ahead and risking it all falling apart because the basics weren’t right from the start.

The Tools

Once your strategic plan and action plans are complete, clearly outlining the areas of your business that need attention, we focus on the tools to run your business. This will include reviewing your current tech stack and SOPs (Standard Operating Procedures). We will find out what's working and what's not and make recommendations to help you build a world-class operating system to run your business. We will also provide our THC tools, which include a bank of ready-to-use templates, scripts, checklists, and systems designed to solve your operational and financial challenges.

Creating any effective operating system takes research, design, testing, and refinement – all of which require hours most hospitality owners simply don’t have. Our resources are built from decades of experience, needing minimal tweaking so you can use them straight away.

We’ve worked with hundreds of hospitality businesses across New Zealand and Australia, from bustling cafés to fine dining restaurants, casual eateries, bars, and multi-site operations. Every solution we provide has been tried, tested, and refined in real-world hospitality environments, so you can be confident they’ll deliver results. We continue to fine-tune our resources to keep them relevant, effective, and in line with industry best practice.

The Help

We know that in hospitality, things don’t always go to plan – unexpected challenges pop up, priorities shift, and it’s easy for important tasks to slip through the cracks and focus to be quickly lost. That’s why we make sure there’s plenty of support, with an experienced THC coach in your corner. Your coach is here to teach, coach and help you be accountable for executing your plans and creating the industry-leading results you seek. Your coach will also help you track your financial progress using tools like our Profit First Matrix.

You’ll be part of a community of hospitality owners and managers – from cafés and restaurants to bars and multi-site venues. When a challenge comes up, you’ll quickly find others facing the same issue, and many more who’ve been through it before, solved it, and are now enjoying the results. You’re never on your own.

Our network includes like-minded food & beverage businesses across New Zealand and Australia, all invested in each other’s success. We share wins, resources, and proven tips, while keeping each other accountable and motivated to keep moving forward.