We help build the industry's best businesses.
Coaching & Online Courses that deliver industry leading results.
Ready to create a 15%+
net operating profit business?
Ready to build an operating system that runs without you?
Ready to build a team of high performing employees?
Kat & Ryan Dippie - Fife Lane
"We have been working with James now for 4 years. His coaching and resources have been invaluable to us achieving our goals and setting us up for a long and fruitful future in business.
Cam & Selina Davies - The Fat Duck
"We have been working with James for 2 years. It's been an amazing journey so far. James is a highly professional coach who's coaching, guiding and resources have been invaluable to us becoming a much better business."
We've helped hundreds of owners & managers
build smarter businesses.
In over 20 years of coaching hospitality owners, James has created a business training system and mentoring programme to solve the difficulties you're facing. From finance to people, James has the answers and solutions to make your business one of the industry's best.
Dominique Fourie - Floridita's & Loretta
"You think you know what you're doing in the game of hospitality, and then you meet James and you realise how much you still have to learn. We've found James' teachings on all aspects of hospitality business to be revelationary, and quite frankly, pretty transformative for our two venues. Makes me wish we'd crossed paths a lot sooner."
Richard McLeod - Loaded
"James is having a significant impact on the hospitality industry. His best practice study of some of the world's best hospitality companies and his commitment to communicate this in a simple manner is unmatched. Every client we recommend to James has thanked us over and over again."
Global relationships & industry best practice
James has developed working relationships with some of the world's most successful and admired hospitality companies.
"A highly profitable hospo business should not be a dream, it should be a reality for more in our industry."
James O'Connell | Founder | The Hospitality Company