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Inspire better business – engagement, loyalty and higher profit margins with our Hospitality Business Architecture.

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What our clients say…

The first bit of business advice I was given when I took over Fishbone 12 years ago was to work on the business not in it. Fast forward to six months ago and when the time came to make that leap from cooking in the kitchen five days a week to actually working on the business I reached out to James and the Hospitality Company for tips. What a revelation! Fishbone is a very successful business but now the wheels are in motion for Fishbone to not only grow and prosper but for those who work in Fishbone, my staff, to grow and prosper too. My weekly hour-long sessions with James is money well spent – Fishbone is growing, the staff are growing and I too am growing.”

Darren, Owners of Fishbone, Queenstown

With the help of The Hospitality Company, we’ve had a 220% increase in our net profit.

Liz Perkins, Monteiths, Alexandra

Joining The Hospitality Company has changed the way we do business, even though we have been operating for over 20 years we now have a structured approach to knowing the numbers and planning for the future. We know where we are financially and where we want to be.
Our leadership team is loving the new skills and knowledge they learning which is great for productivity and the company culture.
James has a unique background in Hospitality but it is the fact that it is combined with proven business systems that I think sets them apart.
Looking forward to watching our business grow.

Jonathan Rickards, Mt Eden Hospitality Group, Auckland

Through my work at Asahi Beverages, I have had the pleasure of working with James and his team at The Hospitality Company. From the get-go I have been impressed with the level of professionalism and modern business sophistication that he is bringing to the Hospitality Industry.

James and his team work tirelessly and passionately to lift the standard and help operators reach new levels of success. Not only is James an effective researcher, studying global best practice concepts but he’s a very talented coach. He’s not afraid to ask the tough questions and hold operators accountable to their goals. This type of honesty and dedication to stretching his clients to be the best version of themselves is refreshing to work alongside.

We are thoroughly enjoying working alongside The Hospitality Company.

Natasha Callister, Head of On-Premise Asahi Beverages NZ