Discipline Delivers Results!

With the first quarter of the financial year in NZ nearly complete and the new financial year starting in Australia on July 1st, we thought we would share an encouraging post on financial success. This blog shares a comparison of one of our current clients and highlights the achievements of a year of applying rigorous financial discipline.

Using our Profit Planning Method, mastering cost of goods and wage management, this client has created an incredible turnaround in their business two months into the financial year.

In April 2024, their business was running a modest NOP of 3.19%. Just one year later, in April 2025, that figure had jumped to 19.87%. Even more striking—May 2024 saw a loss of -18.69%, but by May 2025, they had turned that around to a healthy 12.75%.

That’s over 30 percentage points of improvement in a single year.

What’s even more impressive is that the business had slightly lower sales in April and May of 2025 compared to 2024.

The client expects to make an additional $ 200,000 in Net Operating Profit this year.

So what changed?

This wasn’t a story of a sudden sales boom or lucky break. It was the result of applying rigorous financial management:

• Understanding the numbers behind the business

• Tracking key metrics weekly, not just monthly

• Implementing systems to manage prime costs

• Setting and sticking to wage and COGS targets

• Making data-led decisions on operating hours and rosters

• Holding the team accountable to financial goals

• Getting some outside help (a THC Coach) to help create a clear plan to turn the business around.

When hospitality owners take control of their numbers, profitability follows. It’s not always glamorous—but it’s powerful.

Financial discipline is the difference between owning a business that survives and one that thrives.

If you’re looking for help to improve your business numbers, we’d love to speak with you. Please register for a free coach call with one of our expert coaches.