Group Coaching - for Managers & Supervisors

The Hospitality Management Group Coaching Program is designed for senior & middle managers who work in the hospitality/F&B industry.

The content is ideal for front AND back of house managers. The 12-week coaching program teaches managerial & business management. Industry leaders will gain a stronger understanding of the role they must play in managing and leading a successful business. Managers & supervisors will learn to enjoy & engage with the important numbers that drive growth.   

How does the group coaching program work?

Group coaching is limited to 10 participating managers & supervisors. The groups are limited to ensure we deliver a personalised experience as well as an opportunity to exchange ideas and experiences.

The program provides the following:

  • 12 (weekly) group coaching sessions via Zoom
  • Each session is 45min long and recorded.¬†
  • Individual access to an online coaching portal.
  • Access to resources and templates via the coaching portal.
  • Check-ins to support managers throughout the course.
  • Access to extra online courses.

Price: $1200 + g.s.t per participant (an investment of $100 per week).

(We have a number of payment options so feel free to contact us for details on these).

This Coaching is registered with the Management Capability Development Fund. Find out more by visiting


Book a place on the (02) group intake - starting August 14th

The content ...

The Managers' Coaching Program highlights best practice in the global and local F&B industry. The program specifically focusses on Leadership (a people focus) and Management (a systems focus).

Key topics include:

  • Key priorities in management
  • The manager's metrics
  • Financial management &¬†leadership
  • Systems selection, creation, & implementation
  • How to attract, train and grow the industry's best people
  • Finding your leadership style
  • Hospitality as a business & leadership strategy
  • How to develop and maintain a strong workplace culture
  • How to drive a healthy performance lead culture
  • How to deliver results for the business you manage


We focus on what we call Business FIRST THINGS (BFTs).

Our BFTs are Outstanding Food & Beverage, Outstanding Experiences (for guests & employees) and Outstanding Finance.

The intended outcome for the program is for managers and supervisors to gain an activated understanding of how they can create better results in BFTs for the business in which they work. In turn, the participants will advance in their productivity, skills, & knowledge.