Group Management Coaching
(Next Course Starting July 23rd 2025)
An industry-leading professional development opportunity for Managers/Senior Supervisors in the F&B industry.
How does the program work?
Group coaching is for Managers & Supervisors who are looking to take a big step forward in their learning and understanding of business. The sessions deliver a personalised experience as well as an opportunity to exchange ideas and experiences.
The program provides the following:
- 12 (weekly) group coaching sessions via Zoom
- Each session is 1-hour
- Individual access to an online coaching portal.
- Access to resources and templates via the coaching portal.
- Check-ins to support managers throughout the course.
- Access to extra online courses while on the program.
Price: $1200 + g.s.t per participant
(Note: Co-funding may be available for those who are part of the Regional Business Partner Network) Please contact your Regional Managers for assistance.
The content ...
The Managers' Coaching Program highlights best practice in the global and local F&B industry. The program specifically focusses on Leadership (a people focus) and Management (a systems focus).
Sessions 1 to 12
Session 1 - Welcome, Introductions, Course outline, Goal Setting
Session 2 - Planning & Prioritisation
Session 3 - Understand your leadership style
Session 4 - Situational Leadership
Session 5 - Giving & Receiving Feedback
Session 6 - The Manager's role in financial management - part 1
Session 7 - The Manager's role in financial management - part 2
Session 8 - The Manager's role as the systems leader - part 1
Session 9 - The Manager's role as the systems leader - part 2
Session 10 - Delivering a world-class employee experience
Session 11 - Delivering a world-class guest experience
Session 12 - Summary, Q&A, Sharing course journey and learnings, next steps
Outcomes:
We focus on what we call Business FIRST THINGS (BFTs).
Our BFTs are Outstanding Food & Beverage, Outstanding Experiences (for guests & employees) and Outstanding Finance.
The intended outcome for the program is for managers and supervisors to gain an activated understanding of how they can create better results in BFTs for the business in which they work. In turn, the participants will advance in their productivity, skills, & knowledge.
Course Feedback - Anita Araya
"I wanted to take a moment to express my sincere gratitude for such an incredible course. With many years of experience in hospitality, it's easy to think we know it all. However, this course not only validated the ideas and methodologies I've been applying over the years but also humbled me and opened my eyes to a world of new opportunities. I’ve already been recommending this course to many colleagues, as well as business owners, and I truly believe more people in the hospitality industry should take it. By doing so, we can work together to drive positive change and improve the industry."
More Feedback
Kerry - A well-presented and operated process 10/10
Jacqueline - Informative, new learnings 9/10
Ryan - 10/10
Deborah -10/10
Seb -Info provided was excellent and delivered results quickly -10/10
Please put the Managers name in the registration where it says 'Your Info'
