With over 25 years of hands-on experience in the hospitality industry, Myles brings deep operational knowledge and strategic insight across cafes, restaurants, pubs, and bars. From front-of-house to the back office, he's done it all—managing teams, streamlining operations, improving profitability, and owning venues. 

Myles brings a wealth of hands-on hospitality experience, having successfully owned and operated multiple venues, including a bustling high-volume café and a boutique pub. He has managed teams ranging from 5 to over 50 staff, leading recruitment, training, and retention with a focus on building strong, motivated teams. His track record includes boosting turnover and profitability through smart cost control, service improvements, and operational efficiency, as well as guiding new hospitality managers and business owners in leadership, systems, and strategy.

Throughout his career, he's has played key roles in venue rebranding, renovations, and relaunch projects, ensuring seamless transitions that deliver both customer appeal and commercial success. He holds extensive knowledge of licensing and compliance requirements, inventory control, and supplier negotiations, enabling him to navigate the operational and regulatory complexities of the hospitality industry with confidence and precision.

Myles understands the pressure and complexity of running successful venues because I’ve lived it. Now, as a THC Coach, he help others build resilient teams, elevate guest experiences, and drive sustainable growth in a challenging industry. His passion is helping hospitality professionals and business owners unlock their full potential through tailored coaching, leadership development, and systems-based operational support.