ONLINE LIVE TRAINING PROGRAMME FOR F&B MANAGERS, SENIOR CHEFS, SUPERVISORS & TEAM LEADERS.
Turn Your Managers Into Business Leaders
Are you ready to give your managers and supervisors the business skills they were never taught?
Key stat 1: Gallup’s research highlights that only 1 in 10 people have the natural talent to manage well.
Key stat 2: 87% of millennials rate professional growth as a critical factor in choosing a job.
Key stat 3: 70% of the variance in your team’s engagement comes down to one person: their manager.
The ‘Managers’ Live Training Programme is an industry-leading professional development course for F&B Managers & Supervisors. The 8-week live training (hosted by James) is designed to teach, inspire, and encourage managers to become high-performing business leaders.
In the 8 × 1-hour online classes, students will receive best-practice business and management learning that will have an immediate impact on the business’s productivity & profitability.
Who’s The Managers Programme For?
✓ Owners who want to invest in their best and brightest people
✓ Owners who understand that managers and team leaders are the single biggest factor in the business's long-term success
✓ Owners who want to help managers grow their understanding of business, management & leadership
✓ Owners who want to improve their profitability
✓ Owners who want to have the freedom to ‘work more on their business’ and take holidays
✓ Managers who want to gain a deeper understanding of their role
✓ Managers who want to grow their ‘value to the market’ by learning more and leading better
Why Investing in Your Managers Changes Everything
Gallup has spent decades studying what separates the best-performing businesses from the rest. The single biggest factor?
Your managers.
Not your concept. Not your location. Not your menu. The people running your shifts.
Here’s what the global research found, and why we built the Managers programme around it.
What Your Managers Will Get When They Join
Key class topics include:
✔︎ Financial Management, ✔︎ Systems & Culture, ✔︎ Leadership,
✔︎ Communication, ✔︎ Employee Engagement, and
✔︎ Guest Experience essentials
Key programme assets:
✔︎ 24/7 access to Coach Accountable Software,
✔︎ Best-practice tools and templates, and
✔︎ Ask the coach for extra support and guidance.
Your investment in your team member - $85.54 / week (for 8 weeks)
Programme starts: Tuesday, 4th of August at 2 pm (NZ time) - (Registrations Now Open)
“The structure felt realistic and manageable while still keeping you accountable and engaged.”
— Jane
“The programme has helped me understand our owners’ way of thinking, planning & goal setting.”
— Glyn
“Previously, I very much just put it together on the fly... this program has been incredibly helpful in building my confidence.”
— Angus & Cole
The numbers & reasons why you’d want to grow great managers:
✔︎18% higher employee engagement
✔︎12.5% improvement in productivity
✔︎ 8.9% increase in profitability when managers receive proper coaching and development.
✔︎ 2x retention
✔︎ 11% more profit, is what shows up in businesses that consistently invest in developing their people.
✔︎ 67% vs 2% employee engagement when a manager focuses on their team’s strengths, versus when they don’t. Same team. Same uniform. Different leadership.
✔︎ 42% of all staff turnover is preventable, and the majority of leavers point to one thing: how they were managed day-to-day.
✔︎ Upskilling managers lifts managers’ own engagement by 10-22%
What this means for your F&B business:
Your managers run your shifts, shape your culture, lead your team and protect your margin. When they grow, your business grows. When they stagnate, so does everything else.
For most hospitality owners, this is the missing piece. They’ve invested in the fit-out, the menu, the marketing, but their managers have never been given the structured professional development, knowledge or coaching to lead the business the way it deserves.
That’s exactly what the Managers programme is built to help change.
Programme Feedback
“I give the Managers Programme a score of 10/10. I loved it.”
— Debbie
“The programme has helped me understand our owners’ way of thinking, planning & goal setting.”
— Glyn
“Fantastic session today and it really got me thinking & feeling more aligned with my goals as I was feeling a bit lost starting the programme.”
— Katie
“The programme gave me practical leadership skills that I can apply every day at work. It helped me become a more confident manager and better understand how to both support my team and our guests.”
— Julia
“ I found the programme very informative, and the new learnings have got me excited about my role.”
— Jack
“The programme was very well put together. Having been in the industry for 15+ years, it was great to learn new things, and I found all the information very helpful.”
— Mike
“Info provided was excellent and delivered results quickly.”
— Seb
“I just wanted to say a massive thank you for the programme. It’s reignited my passion for good hospitality.”
— Hunter
