ONLINE GROUP MANAGEMENT PROGRAMME FOR MANAGERS, SENIOR CHEFS & SUPERVISORS.
Let’s Grow Great Managers…
Key stat 1: Gallup’s research highlights that only 1 in 10 people have the natural talent to manage well.
Key stat 2: 87% of millennials rate professional growth as a critical factor in choosing a job.
Key stat 3: 70% of the variance in your team’s engagement comes down to one person, their manager.
The ‘Managers’ Programme is an industry-leading professional development course for F&B Managers & Supervisors. The 8-week programme (hosted by James) is designed to teach, inspire, and encourage managers to become high performers.
In the 8 × 1-hour online classes, students will receive best-practice business and management learning that will have an immediate impact on the business’s productivity & profitability.
Key class topics include: Financial Management, Systems & Culture, Leadership, Communication, Employee Engagement, and Guest Experience essentials
Key programme assets: 24/7 access to Coach Accountable Software, best-practice tools and templates, and ask the coach for extra support and guidance.
Starting Tuesday 4th of August at 2pm(NZ time) - (Registrations Now Open)
Investment in your team member - $85.54 / week (for 8 weeks)
✓ Owners who want to invest in their best and brightest people
✓ Owners who understand that managers and team leaders are the single biggest factor in the business's long-term success
✓ Owners who want to help managers grow their understanding of business, management & leadership
✓ Managers who want to gain a deeper understanding of their role
✓ Managers who want to grow their ‘value to the market’ by learning more and leading better
Who is the Managers Programme FOR?
Why Investing in Your Managers Changes Everything
Gallup has spent decades studying what separates the best-performing businesses from the rest. The single biggest factor?
Your managers.
Not your concept. Not your location. Not your menu. The people running your shifts.
Here’s what the global research found, and why we built the Managers programme around it.
The numbers behind growing great managers in your hospitality businesses:
✔︎18% higher employee engagement
✔︎12.5% improvement in productivity
✔︎ 8.9% increase in profitability when managers receive proper coaching and development.
✔︎ 2x retention
✔︎ 11% more profit, is what shows up in businesses that consistently invest in developing their people.
✔︎ 67% vs 2% employee engagement when a manager focuses on their team’s strengths, versus when they don’t. Same team. Same uniform. Different leadership.
✔︎ 42% of all staff turnover is preventable, and the majority of leavers point to one thing: how they were managed day-to-day.
✔︎ Upskilling managers lifts managers’ own engagement by 10-22%
What this means for your F&B business
Your managers run your shifts, shape your culture, lead your team and protect your margin. When they grow, your business grows. When they stagnate, so does everything else.
For most hospitality owners, this is the missing piece. They’ve invested in the fit-out, the menu, the marketing, but their managers have never been given the structured professional development, knowledge or coaching to lead the business the way it deserves.
That’s exactly what the Managers programme is built to help change.
Programme Feedback
“I give the Managers Programme a score of 10/10. I loved it.”
— Debbie
“Fantastic session today and it really got me thinking & feeling more aligned with my goals as I was feeling a bit lost starting the programme.”
— Katie
“ I found the programme very informative, and the new learnings have got me excited about my role.
— Jack
“Info provided was excellent and delivered results quickly.
— Seb
