How does the group coaching program work?

Group coaching with Leo is for managers & supervisors who are looking to take a big step forward in their learning and understanding of business. The sessions deliver a personalised experience as well as an opportunity to exchange ideas and experiences.

(NOTE - Having completed  The Hospitality Management Academy will help with progress on this coaching program)

The program provides the following:

• 12 (weekly) group coaching sessions via Zoom
• Each session is 1-hour
• Individual access to an online coaching portal.
• Access to resources and templates via the coaching portal.
• Check-ins to support managers throughout the course.
• Access to extra online courses.

Price: $1200 + g.s.t per participant 

The content ...

The Managers' Coaching Program highlights best practice in the global and local F&B industry. The program specifically focusses on Leadership (a people focus) and Management (a systems focus).

Sessions 1 to 12

Session 1 - Welcome, Introductions, Course outline, Goal Setting

Session 2 - Planning & Prioritisation

Session 3 - Understand your leadership style

Session 4 - Situational Leadership

Session 5 - Giving & Receiving Feedback

Session 6 - The Manager's role in financial management - part 1

Session 7 - The Manager's role in financial management - part 2

Session 8 - The Manager's role as the systems leader  - part 1

Session 9 - The Manager's role as the systems leader - part 2

Session 10 - Delivering a world-class employee experience 

Session 11 - Delivering a world-class guest experience 

Session 12 - Summary, Q&A, Sharing course journey and learnings, next steps

Outcomes:

We focus on what we call Business FIRST THINGS (BFTs).

Our BFTs are Outstanding Food & Beverage, Outstanding Experiences (for guests & employees) and Outstanding Finance.

The intended outcome for the program is for managers and supervisors to gain an activated understanding of how they can create better results in BFTs for the business in which they work. In turn, the participants will advance in their productivity, skills, & knowledge.