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James – Bio 2019-12-13T10:06:37+13:00

James O’Connell – Founder

For 28 years, James has worked in the Hospitality Industry. He has been a hands-on practitioner at almost every position; kitchen hand, waiter-of-the-year & a partner in a fine-dining waiter school, manager, caterer, tertiary lecturer, restaurant-of-the-year judge, restaurant and bar owner, COO of a large Hospitality franchise and hospitality consulting business owner. James loves the industry and loves to teach. His experience and institutional knowledge form the key building blocks of the company.

Favourite Quote: “To be successful, you don’t have to do extraordinary things. Just do ordinary things extraordinarily well.” – Jim Rohn

Favourite Business Book – ‘The E-Myth Revisited’ by Michael E Gerber

Favourite Restaurant – Gramercy Tavern, New York (It’s a long story)