JOIN OUR INDUSTRY-LEADING ONLINE BUSINESS PROGRAMME FOR RESTAURANT, CAFÉ, AND BAR OWNERS

More Profit. Smoother Operations. A Business That Can Run Without You.

In 8 weeks, James shows you the exact systems that make hospitality businesses consistently profitable - and easier to run. Clients have added up to $265,000 in profit in 12 months and worked less in their business.

Real Venues. Real Numbers. Real Results.

These are not outliers. This is what happens when the right systems are in place, and the whole team follows them.

Southern NZ

Profit (%) increased: +10% in 12 months
Profit ($) increased: $215,000

Canterbury

Profit (%) increased: +25.2% in 24 months
Profit ($) increased: $255,000

Gold Coast

Profit (%) increased: +7% in 12 months
Profit ($) increased: $265,000

Hawke’s Bay

Profit (%) increased: +9% in 12 months
Profit ($) increased: $157,000

Byron Bay

Avg. NOP increased: 6.5% → 12.5% YoY
Peak profit margin reached: 17% in Q3

Small Town NZ

Avg. NOP increased: +26.2 percentage points from 2020 to 2024
Avg net profit in 2024: 14.5%

In the Blueprint programme, we show you the playbook, step by step, for achieving results like that.

Programme starts 16 June  •  Attend with your managers

The Blueprint Programme Structure

Step by step, this is what you are getting. We will start with a 1-on-1 Profit Clarity Call:

  • A private 60-minute session focused entirely on your business.

    James reviews your specific situation, identifies where your venue is leaking profit, and maps out exactly what needs to change.

    Bring your key people. Your managers, your ops team, whoever drives decisions in your business. The more ears in the room, the faster your team gets aligned — and the more powerfully you'll hit the ground running from Day 1.

    We schedule your Profit Clarity Call as soon as possible after you register.

    This call alone, billed at consulting rates, is worth $500.

  • Owners, for the one entry fee, bring your ops team too. Sessions are recorded, so you never miss a beat.

  • Additional three x 30 min sessions over the course of the programme.

  • A library of expert resources: templates, SOPs, scripts, guides, and more to make your operations run like clockwork.

  • People & Team

    • Position Agreements

    • Position Advertising Templates

    • Interview Questions

    • Onboarding Templates & Policy

    • Employee Coaching Resources

    Finance & Planning

    • Financial Planning Templates

    • Business Planning Templates

    • Management Reporting Templates

    • Wage Management Policy

    Sales & Marketing

    • Menu Engineering Policy

    • Selling Templates

    • Marketing Resources

    Operations

    • Checklists

    These aren't generic business templates downloaded from the internet. Every resource is built specifically for F&B venues and road-tested inside real businesses across New Zealand and Australia in the last 25 years.

One registration per business - All business partners can join together and get on the same page.

Zero-Risk Guarantee

The Blueprint Programme will teach you THC's 6 departments

And the 42 Minimum Viable Systems (MVS)

    1. PF Planning

    2. Stock Control

    3. Wage Management 

    4. Reconciliation

    5. Accounts Receivable & Payable

    6. PF Cash flow management

    7. P&L 

    • PF - Profit First

    1. Selling System

    2. Sales Training

    3. Sales Targets/Ratios

    4. Sales Monitoring & Reporting

    5. Sales Feedback

    6. Reservations 

    7. Menu Engineering

    1. Website 

    2. SEO & AI updates

    3. Google Reviews & Testimonial Requests

    4. Social Media Scheduling & Management

    5. Engagement Management

    6. Loyalty

    7. Monthly Marketing Metrics & Reviews

    1. Position Agreements

    2. Recruitment 

    3. Onboarding 

    4. Training 

    5. Check-In’s 

    6. Feedback 

    7. Progress Review

    1. Opening & Closing Checklist

    2. Daily & Weekly Cleaning Checklist

    3. Food Safety 

    4. Health & Safety

    5. Trigger Systems 

    6. Daily SOP’s

    7. Operational Planning & Reporting (Daily & Weekly)

    1. One-Page Strategic Plan

    2. Strategic Implementation Plan

    3. Management Meeting

    4. Management Reporting

    5. Compliance & Audits

    6. Systems Review and Development

    7. Software Review and Procurement

This program has been designed for ambitious owners who refuse to settle for chaotic days and reactive management and want to scale and grow.

You want a business that runs smoothly, with or without you.

You want Clarity. Structure. Results.

My Promise to You

Zero-Risk Guarantee

If you’re not feeling the value after our first 60-minute Coaching Call, just let me know within 24 hours, and I’ll send 100% of your money back - no hard feelings.

One Business, One Fee

You only pay once per business. I’d love for all business partners to join the sessions together so everyone is on the same page.

Built for F&B

Every system, every resource, every session is built specifically for hospitality businesses. Nothing generic. Nothing theoretical. Everything was road-tested inside real venues.

Not Sure If This Programme Is Right For You? Book a Call With Me.

If you’re on the fence, you don’t need more information -
You need clarity.

Book a short 15-minute call, and we’ll review your concerns together and tell you directly whether the Blueprint is the right next step.

No pitch. No fluff. Just clear answers.

The Blueprint delivers three outcomes. Every session maps to one of them.

MONEY

Convert Revenue Into Profit

Know your numbers. Control your costs. Recover profit that's been leaking quietly every week. Clients identify $50,000–$150,000 in recoverable profit during the programme.

SYSTEMS

Build a Business That Runs Without You

Build the documented operating framework that runs your business when you're not there. Six departments. 42 systems. A new manager steps in on a Tuesday, and the place still hums.

FREEDOM

Lead a Team That Follows the System

Develop managers who take real ownership. Build a culture where the team follows the systems - not because you're standing over them, but because the systems are embedded in how the business works.

Money. Systems. Freedom. That's the business you set out to build.
The Blueprint shows you how to get there.

What You Get When You Join

Start today for $172.5

All package options can be paid in 8 weekly instalments.

If your cash flow is tight right now - and we know winter can make it tighter - the weekly instalment option is built for that.

BLUEPRINT
PLUS BONUS

The complete transformation with maximum access to James & all of his best tools.

8 × Live Group Coaching Sessions
$1,600

+ Recordings (access to full recorded library)
$300

+ 24/7 Coaching Portal access (Industry Templates & Resource Library)
$497

+ Ask the Coach - email support throughout
$500

----

+ 1 × 60-Minute 1-on-1 Coaching Call with James
$500

+ Profit Leak Self-Audit Form
$97

+ Access to Paid Insights
$97

+ 3 × 30-min 1-on-1 Coaching Calls during the programme
$750

+ Free Website Audit
$197

Total Value: $4,538

Now: $2,100 (excl GST)

BLUEPRINT
PLUS

Includes 1 hr of direct access to James for your specific business.


8 × Live Group Coaching Sessions
$1,600

+ Recordings (access to full recorded library)
$300

+ 24/7 Coaching Portal access (Industry Templates & Resource Library)
$497

+ Ask the Coach - email support throughout
$500

----

+ 1 × 60-Minute 1-on-1 Coaching Call with James
$500

+ Profit Leak Self-Audit Form
$97

+ Access to Paid Insights
$97

+ 3 × 30-min 1-on-1 Coaching Calls during the programme
$750

+ Free Website Audit
$197

Total Value: $3,397

Now: $1,700 (excl GST)

Add $400. Get $1,141 in extra value
← with ‘Bonus’

BLUEPRINT ESSENTIAL

For owners who are ready to implement independently.


8 × Live Group Coaching Sessions
$1,600

+ Recordings (access to full recorded library)
$300

+ 24/7 Coaching Portal access (Industry Templates & Resource Library)
$497

+ Ask the Coach - email support throughout
$500

----

+ 1 × 60-Minute 1-on-1 Coaching Call with James
$500

+ Profit Leak Self-Audit Form
$97

+ Access to Paid Insights
$97

+ 3 × 30-min 1-on-1 Coaching Calls during the programme
$750

+ Free Website Audit
$197

Total Value: $2,897

Now: $1,200 (excl GST)

Blueprint Plus Bonus comes with full access to James

If you’re thinking about reaching out for some business coaching, then definitely get in touch with The Hospitality Company; it will be life-changing.

We have been working with The Hospitality Company for just over a year. James is a highly professional coach whose coaching, guidance, and resources have been invaluable to us in becoming a "much better business".

Here's how the risk disappears

1.

Pay your first instalment, and book your Coaching Call with James immediately.

In that 60-minute session, James will review your business, identify where you're leaking profit, and map out exactly what needs to change.

2.

If you don't walk away from that call with complete clarity and confidence that this programme will make your venue money, tell us within 24 hours.

Every dollar back. No questions asked.

3.

By the time that call ends, you will have already received more value than the cost of your first instalment. And James will have shown you - with facts about your specific business - exactly why the Blueprint is the right next step.

✓  Your venue is turning over revenue, but not enough of it is becoming profit

✓  You're working harder than ever - for less money at the end of the month

✓  You have some systems, but your team isn't consistently following them

✓  You can't step away without the place falling apart

✓  You want to invest in your managers' professional development - without paying for each of them separately.

You're heading into winter, and you want to use these months to get ahead

✓ ‍ ‍You want the best investment your F&B business will make this year

This is for you if...

Are you ready to secure your F&B Venue for the future?

Get a bulletproof plan for your venue. Join the next Blueprint Programme.

Winter is the window. Don't waste it. The owners who come out of this period stronger are the ones who act now. James will show you exactly how. In 8 weeks. With your whole team. For one flat fee.

16 June • 4 intakes per year • Limited to 40 seats • Full money-back guarantee

If you can’t take your profit, owners' compensation and tax first, then pay all expenses on what's left, you don’t have a cash flow problem, you have a flaw in your business model.