JOIN OUR ONLINE BUSINESS PROGRAMME FOR RESTAURANT, CAFÉ, AND BAR OWNERS
More Profit. Smoother Operations. A Business That Runs Without You.
In 8 weeks, James shows you the exact systems that make hospitality businesses consistently profitable - and easier to run. Clients have added up to $265,000 in profit in 12 months.
What People Are Saying
Google Reviews (40) 5 ★★★★★ Excellent
“I have been working with James for just over 6 months and I am feeling the best about my business that I have felt in the 10 years I have been in business! His knowledge of the hospitality industry is so deep and broad and he presents learning concepts in an easy to understand and actionable way. His support comes from such a genuine place and he is so committed to his clients success. Thanks James - looking forward to continuing on this journey with you!.”
— Amy B. (Google Review)
“James from The Hospitality Company has been an absolute game changer for our café. We hit the ground running and opened without systems, processes and any real direction in place. Working with James, this is now not the case. The information, learnings and advice so far from James really is priceless. If you are pondering whether or not a business coach is for you; don’t hesitate - contact The Hospitality Company now…it’s the best thing we have done!”
— Flo & Co Kaikoura (Google Review)
“We’ve had the absolute pleasure of working with James over our first year in business (now into year two), and I honestly can’t speak highly enough of the support he’s given us. He’s brought a wealth of knowledge across systems, people, culture, and the all-important (and no longer scary) numbers – helping us build strong foundations.
James has also helped build a real confidence in me as a business owner and in our wider management team. His passion, attention to detail, ability to keep us focussed on the right things / hold us accountable has been invaluable. Couldn’t recommend him more!”
— Annabel H. (Google Review)
Real Venues. Real Numbers. Real Results.
These are not outliers. This is what happens when the right systems are in place, and the whole team follows them.
Southern NZ
Profit (%) increased: +10% in 12 months
Profit ($) increased: $215,000
Canterbury
Profit (%) increased: +25.2% in 24 months
Profit ($) increased: $255,000
Gold Coast
Profit (%) increased: +7% in 12 months
Profit ($) increased: $265,000
Hawke’s Bay
Profit (%) increased: +9% in 12 months
Profit ($) increased: $157,000
Byron Bay
Avg. NOP increased: 6.5% → 12.5% YoY
Peak profit margin reached: 17% in Q3
Small Town NZ
Avg. NOP increased: +26.2 percentage points from 2020 to 2024
Avg net profit in 2024: 14.5%
In the Blueprint programme, we show you the playbook, step by step, for achieving results like that.
Programme starts 16 June • Attend with your managers
The Blueprint Programme Structure
Step by step, this is what you are getting. We will start with a 1-on-1 Profit Clarity Call:
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A private 45-minute session focused entirely on your business.
James reviews your specific situation, identifies where your venue is leaking profit, and maps out exactly what needs to change.
Bring your key people. Your managers, your ops team, whoever drives decisions in your business. The more ears in the room, the faster your team gets aligned — and the more powerfully you'll hit the ground running from Day 1.
We schedule your Profit Clarity Call as soon as possible after you register.
This call alone, billed at consulting rates, is worth $500.
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Owners, for the one entry fee, bring your ops team too. Sessions are recorded, so you never miss a beat.
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Additional two x 30 min sessions over the course of the programme.
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A library of expert resources: templates, SOPs, scripts, guides, and more to make your operations run like clockwork.
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People & Team
Position Agreements
Position Advertising Templates
Interview Questions
Onboarding Templates & Policy
Employee Coaching Resources
Finance & Planning
Financial Planning Templates
Business Planning Templates
Management Reporting Templates
Wage Management Policy
Sales & Marketing
Menu Engineering Policy
Selling Templates
Marketing Resources
Operations
Checklists
These aren't generic business templates downloaded from the internet. Every resource is built specifically for F&B venues and road-tested inside real businesses across New Zealand and Australia in the last 25 years.
One registration per business - All business partners can join together and get on the same page.
Zero-Risk Guarantee
The Blueprint Programme will teach you THC's 6 departments
And the 42 Minimum Viable Systems (MVS)
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Stock Control
Wage Management
Reconciliation
Accounts Receivable & Payable
Cash flow management
Management Reporting
P&L
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Selling System
Sales Training
Sales Targets/Ratios
Sales Monitoring & Reporting
Sales Feedback
Reservations
Menu Engineering
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Website
SEO & AI updates
Google Reviews & Testimonial Requests
Social Media Scheduling & Management
Engagement Management
Loyalty
Monthly Marketing Metrics & Reviews
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Position Agreements
Recruitment
Onboarding
Training
Check-In’s
Feedback
Progress Review
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Opening & Closing Checklist
Daily & Weekly Cleaning Checklist
Food Safety
Health & Safety
Trigger Systems
Daily SOP’s
Operational Planning & Reporting (Daily & Weekly)
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One-Page Strategic Plan
Strategic Implementation Plan
Management Meeting
Management Reporting
Compliance & Audits
Systems Review and Development
Software Review and Procurement
This program has been designed for ambitious owners who refuse to settle for chaotic days and reactive management and want to scale and grow.
You want a business that runs smoothly, with or without you.
You want Clarity. Structure. Results.
My Promise to You
Zero-Risk Guarantee
If you’re not feeling the value after our first 45-minute Profit Clarity Call, just let me know within 24 hours, and I’ll send 100% of your money back - no hard feelings.
One Business, One Fee
You only pay once per business. I’d love for all business partners to join the sessions together so everyone is on the same page.
Built for F&B
Every system, every resource, every session is built specifically for hospitality businesses. Nothing generic. Nothing theoretical. Everything was road-tested inside real venues.
Not Sure If This Programme Is Right For You? Book a Call With Me.
If you’re on the fence, you don’t need more information -
You need clarity.
Book a short 15-minute call, and we’ll review your concerns together and tell you directly whether the Blueprint is the right next step.
No pitch. No fluff. Just clear answers.
The Blueprint delivers three outcomes. Every session maps to one of them.
MONEY
Convert Revenue Into Profit
Know your numbers. Control your costs. Recover profit that's been leaking quietly every week. Clients identify $50,000–$150,000 in recoverable profit during the programme.
SYSTEMS
Build a Business That Runs Without You
Build the documented operating framework that runs your business when you're not there. Six departments. 42 systems. A new manager steps in on a Tuesday, and the place still hums.
FREEDOM
Lead a Team That Follows the System
Develop managers who take real ownership. Build a culture where the team follows the systems - not because you're standing over them, but because the systems are embedded in how the business works.
Money. Systems. Freedom. That's the business you set out to build.
The Blueprint shows you how to get there.
What You Get When You Join
✔︎ Private 45-Minute ’Profit Clarity Call’ with James
Focusing on your business. During or prior to the programme starting date.
✔︎ 8 weekly online Zoom training sessions
Owner- and manager-friendly. Sessions are recorded, so you never miss a beat.
✔︎ 1:1 private coaching with James
An additional two x 30 min sessions over the course of the programme.
✔︎ 24/7 Access to the Coaching Portal
Get the three proprietary business tools:
- Profit First Planning Matrix
- Critical Numbers Dashboard
- Marketing P&L Spreadsheet
Plus a library of expert resources: templates, SOPs, scripts, guides.
✔︎ "Ask the Coach" support
Real-world questions. Real answers. Ongoing guidance whenever you hit a roadblock. You will get an answer to your most pressing questions.
Start today: from $301.88 per week — 8 weekly instalments.
Who’s Included: Owner + Managers. One registration covers your entire business. No limit on attendees from your business.
Programme starts: 16 June 2026 - 10 am Auckland Time
Here's how the risk disappears
1.
Pay your first instalment, and book your Profit Clarity Call with James immediately.
In that 45-minute session, James will review your business, identify where you're leaking profit, and map out exactly what needs to change.
2.
If you don't walk away from that call with complete clarity and confidence that this programme will make your venue money, tell us within 24 hours.
Every dollar back. No questions asked.
3.
By the time that call ends, you will have already received more value than the cost of your first instalment. And James will have shown you - with facts about your specific business - exactly why the Blueprint is the right next step.
✓ Your venue is turning over revenue, but not enough of it is becoming profit
✓ You're working harder than ever - for less money at the end of the month
✓ You have some systems, but your team isn't consistently following them
✓ You can't step away without the place falling apart
✓ You want to invest in your managers' professional development - without paying for each of them separately.
✓ You're heading into winter, and you want to use these months to get ahead
✓ You want the best investment your F&B business will make this year
This is for you if...
Are you ready to secure your F&B Venue for the future?
Get a bulletproof plan for your venue. Join the next Blueprint Programme.
Winter is the window. Don't waste it. The owners who come out of this period stronger are the ones who act now. James will show you exactly how. In 8 weeks. With your whole team. For one flat fee.
16 June • 4 intakes per year • Limited to 40 seats • Full money-back guarantee