Do you want to increase revenue & profit? Do you want to engage and retain employees? Do you want FAST results? Of course you do! The course will make an enormous financial and cultural difference to any business.
21Apr3 weeks, Tue & Wed 2:00 PM - 3:00 PMOnline LIVE - Webinar Series
Session 1Tue 21 Apr 14:00 - Tue 21 Apr 15:00Online LIVE - Webinar Series
Session 2Wed 22 Apr 14:00 - Wed 22 Apr 15:00Online LIVE - Webinar Series
Session 3Tue 28 Apr 14:00 - Tue 28 Apr 15:00Online LIVE - Webinar Series
- $295.00 excl. GST
Implementing the learning from this course in your business will make the largest immediate difference possible – you simply can’t afford not to practice an open book management approach.
The training is low cost and the implementation and running costs are almost nil – O.B.M simply becomes best practice for you and your team.
It produces fast results for everyone involved, and EVERYONE is involved!
- WHAT is Open Book Management?
- WHY and HOW O.B.M makes a rapid difference?
- HOW O.B.M works within a Hospitality Business?
- HOW to play ‘The Great Game’ of Business
- HOW to know & teach the rules
- HOW to follow the Action and Keep Score
- HOW to include your Net Promoter Score and employee Net Promoter Score (eNPS)
- HOW to communicate the results
- How to provide employees with a direct stake in the game.
- How to create and manage a D.O.R (Department Operating Report)
- How to run a weekly huddle.
Who's this for?
Hospitality Owners & Managers who want to WIN in business.