Business Advice and Support 2019-10-28T08:10:40+13:00

james at glass goose

Hospitality Business Advisory with James

James enjoying coaching a variety of clients and specialises in advising hospitality groups and mulitsite hospitality businesses.

He’s a topic expert on business culture, leadership, marketing and sales.

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“I think Coco’s has always been a great restaurant, but it hasn’t always been a great business, and that was the goal. Through James, and the Hospitality Company we are well on our way to achieving this”.
Renee Coutler from Coco's - Auckland

Hospitality Business Advisory with Liz

Liz works with small to medium sized businesses and she loves to run practical workshops accross the country for her clients.

She’s a topic expert on kitchen mangement, stock practices, systems and leadership.

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Frequently Asked Questions

How does it work?

Advisory or Coaching is usually via online video conferencing, but we usually try to make at least one on-site visit, or more, depending on your location.  Advisory sessions are when the client needs the help and support. Coaching sessions are weekly (45 minutes) on a set day at a set time to create momentum and so you can plan your week. Your advisor or coach will be available, via phone or email, for any urgent questions or situations that need attention.

What am I committing to?

You’re in control. While you are not committing yourself to any length of time or contract with your coach – you ARE committing yourself to significant professional development. While receiving advisory or coaching, you will be expected to take the action in your business that you have said you will take. Part of having this support is also being accountable to someone; ensuring that your joint decisions actually happen. If you are struggling to take action, it is important for you to discuss why you are finding it difficult, so you and your advisor/coach can work together towards your business success. Otherwise, there are no hidden agreements, no obligation to continue further than what you decide is working very well for you, and in your particular circumstances.  A coach/client relationship often becomes one of friendship and certainly relies on mutual trust. You are committing yourself to open and honest communication with a real desire to improve your business.

How long should I receive these support services?

It’s completely up to you! You pay in monthly blocks, and you decide. Most of our clients have very long-term relationships with us, but others want specialist advice in a particular area. You should always ask yourself, ‘Am I receiving considerable value from the process‘, and if you are, and it is paying off – then it makes sense to keep going. The vast majority of our clients continue some form of relationship with us; HBA Membership. Our goal is to always remain connected and helpful.