Do you want to increase revenue & profit? Do you want to engage and retain employees? Do you want FAST results? Of course you do! The course will make an enormous financial and cultural difference to any business.
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Implementing the learning from this course in your business will make the largest immediate difference possible – you simply can’t afford not to practice an open book management approach.
The training is low cost and the implementation and running costs are almost nil – an open book management approach simply becomes best practice for you and your team.
It produces fast results for everyone involved, and EVERYONE is involved!
- WHAT is Open Book Management?
- WHY and HOW O.B.M makes a rapid difference?
- HOW O.B.M works within a Hospitality Business?
- HOW to play ‘The Great Game’ of Business
- HOW to know & teach the rules
- HOW to follow the Action and Keep Score
- HOW to include your Net Promoter Score and employee Net Promoter Score (eNPS)
- HOW to communicate the results
- How to provide employees with a direct stake in the game.
- How to create and manage a D.O.R (Department Operating Report)
- How to run a weekly huddle.
Who's this for?
Hospitality Owners & Managers who want to WIN in business.